{"xsrfToken":"75aef9604485421cddd602ee67a6cb6b695ac289_lout","branding":{"id":"6","key":"sp","name":"Surfside Platform","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c964631c-e808-499c-8d16-1c45381a3eb0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNGUxNzc4OC04NDk1LTQyYTYtOGM1MC01ZTk3NWJlMzQwYmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM5NjQ2MzFjLWU4MDgtNDk5Yy04ZDE2LTFjNDUzODFhM2ViMCI6WyJyZWFkIl19LCJleHAiOjE3NDY2OTU2MzksIm5iZiI6MTc0NjY5NTAzOX0.nC5lZPNHVFYbVK10FHMmv7VWtMd58TtHp0O8BNYqCsE&client=c4e17788-8495-42a6-8c50-5e975be340bc&mode=fit","logoId":"c964631c-e808-499c-8d16-1c45381a3eb0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Surfside Knowledge Base","sharedPortalName":"Surfside Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Surfside Knowledge Base","sharedPortalName":"Surfside Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1f1f1f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"sp","projectId":10014,"serviceDeskId":6,"name":"Surfside Platform","description":"<p>Welcome! You can raise a request for Surfside Platform using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"66","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer issues to developers.</p>","icon":10529,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[17],"key":""},{"id":"69","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10550,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[17],"key":""},{"id":"67","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10540,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[17],"key":""},{"id":"68","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10544,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[17],"key":""},{"id":"44","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10532,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"70","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10541,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"71","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10550,"iconUrl":"https://surf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"Platform"}],"orderMapping":{"17":[69,67,68,66]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e6566286-11f9-35db-b02b-6debf3d7e87f","appLinkName":"","appLinkUrl":"","spaceKey":"HUB","spaceName":"Surfside Resource Center","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SH","serviceDeskId":6,"kbLinkDomainURLs":["https://surf.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNGUxNzc4OC04NDk1LTQyYTYtOGM1MC01ZTk3NWJlMzQwYmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY2OTYyMzksIm5iZiI6MTc0NjY5NTAzOX0.lgrxqxhXi9zMCipf_No5LsP4qxnKS5tzrVsVXyCiMDY","targetCollection":"upload-project-10014","endpointUrl":"https://api.media.atlassian.com","clientId":"c4e17788-8495-42a6-8c50-5e975be340bc","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"311f7e95-c092-4b15-93d7-d21770a3f789","name":"Insights","description":"Unlock the power of data-driven decision-making with Insights. This suite empowers businesses with tools to integrate, analyze, and predict outcomes, ","categoryUrl":"https://surf.atlassian.net/servicedesk/customer/portal/6/topic/311f7e95-c092-4b15-93d7-d21770a3f789","createdAt":"1733809486609"},{"id":"b977289a-ecfa-443d-8011-751cdcd6c20b","name":"Audience","description":"Audience is your gateway to understanding and engaging with the right customers. Build detailed profiles, segment audiences based on unique behaviors,","categoryUrl":"https://surf.atlassian.net/servicedesk/customer/portal/6/topic/b977289a-ecfa-443d-8011-751cdcd6c20b","createdAt":"1733809497058"},{"id":"81792422-3683-4717-9d60-ff0722e72fd1","name":"Activation","categoryUrl":"https://surf.atlassian.net/servicedesk/customer/portal/6/topic/81792422-3683-4717-9d60-ff0722e72fd1","lastUpdated":"1733809473728","createdAt":"1733760984933"},{"id":"bbdf0037-9040-4394-a154-5267e5305199","name":"Experience","description":"From personalized recommendation to revenue-generating ad monetization strategies, Experience enhances every touchpoint to create value","categoryUrl":"https://surf.atlassian.net/servicedesk/customer/portal/6/topic/bbdf0037-9040-4394-a154-5267e5305199","createdAt":"1733809560884"},{"id":"9cf3a48a-ecf7-46b1-99e6-1b7c0163e4a0","name":"Release Notes","categoryUrl":"https://surf.atlassian.net/servicedesk/customer/portal/6/topic/9cf3a48a-ecf7-46b1-99e6-1b7c0163e4a0","createdAt":"1733760969077"}]}},"sharedPortal":{"name":"Surfside Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://surf.atlassian.net/wiki","kbLinkDomainURLs":["https://surf.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}